🔄 Returns, Exchanges & Refunds

Everos – everosclubhouse.com


 

1. Returns

Everos offers a 14-day return policy from the date of delivery.

To be eligible for a return:

  • The product must be unused and in its original condition
  • All original packaging, tags, and accessories must be included
  • Protective elements, including lens films and packaging, must remain intact
  • Proof of purchase is required

Due to hygiene and product integrity standards, returns that do not meet these conditions may not be accepted.

Return Shipping:

  • The Buyer is responsible for return shipping costs
  • This includes any customs duties, taxes, and fees, where applicable
  • Shipping fees are non-refundable unless the item is defective or incorrect


 

2. Non-Returnable Items

Returns will not be accepted if:

  • The return request is made after the 14-day return period
  • The product has been used, damaged, or altered
  • The lenses are scratched or the frames show signs of wear
  • The original packaging, tags, accessories, or other components are missing


 

3. Damages & Issues

Please inspect your order upon arrival.

If your item is defective, damaged during shipping, or incorrect, please contact us immediately at support@everosclubhouse.com.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos showing the problem


 

4. Exchanges

We only replace items if they are defective or damaged upon arrival.

To request an exchange, please contact support@everosclubhouse.com


 

5. Refunds

Once your return has been received and inspected, you will be notified whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 5–7 business days. Please note that your bank or payment provider may require additional time to process and display the refund.


 

6. Warranty

All Everos eyewear includes a one-year limited warranty covering manufacturing defects.

This warranty does not cover:

  • Normal wear and tear, including lens scratches and hinge loosening
  • Damage caused by misuse, accidents, improper handling, or improper care


 

7. How to Initiate a Return

Before returning an item, please contact us for return instructions at support@everosclubhouse.com


 

8. Legal

These terms are governed by the applicable laws of Cyprus and the European Union.

Any disputes will first be addressed through good-faith negotiation or, where necessary, resolved in accordance with the applicable legal procedures.